Frequently Asked Questions
Everything you need to know about our award-winning roasts.
When will my coffee be roasted and shipped?
To ensure maximum freshness, we roast our beans in small batches. Orders are typically processed within 2-3 business days and shipped immediately via USPS or UPS.
Do you offer international shipping?
Yes, we ship our coffee worldwide. Shipping rates and delivery times vary by destination and will be calculated at checkout.
Can I return coffee beans if I don't like them?
As coffee is a perishable food item, we cannot accept returns on roasted beans. However, if there is an issue with your order or you are unsatisfied, please contact us so we can make it right.
What is the best way to store my Mostra Coffee?
We recommend storing your beans in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture can compromise the flavor profile.
Do you offer coffee subscriptions?
Yes! You can choose your favorite roast and delivery frequency through our 'Subscribe & Save' program to receive a discount on every bag.
Are your coffee beans ethically sourced?
Absolutely. We prioritize direct trade relationships and work closely with farmers to ensure fair wages and sustainable farming practices across all our sourcing regions.